Privacy Policy

1. Introduction

At AI Smart Learn Hub, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website at aismartlearnhub.com or engage with our services. We comply with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. What Information We Collect

• Name and contact information (e.g., email, phone)
• Course enrollments and usage behavior
• Technical data (IP address, browser type, device info)
• Payment and billing information (if applicable)
• Any communication you send via our forms or email

3. How We Use Your Information

• To provide and personalize your learning experience
• To respond to inquiries or support requests
• To process transactions and manage accounts
• To analyze user behavior and improve our content
• To send educational updates, newsletters, or promotions (only with consent)

4. Legal Basis for Processing (GDPR)

Where applicable, we process your personal data based on:

• Consent – for optional emails and cookie tracking
• Contractual necessity – to provide purchased services
• Legal obligation – for compliance with laws
• Legitimate interest – to maintain platform security and usability

5. Sharing of Data

We do not sell your personal information. We may share it with:

• Payment processors (e.g., Stripe)
• Email and hosting service providers
• Analytics platforms (e.g., Google Analytics)
• Government agencies when legally required

6. Data Retention

We retain personal data as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time unless it is needed to comply with legal obligations.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Withdraw consent at any time
• Request a copy of your data (data portability)
• File a complaint with a privacy authority (e.g., Office of the Privacy Commissioner of Canada)

8. Cookies

We use cookies to improve site performance and enhance your experience. See our Cookies Policy for more information.

9. International Data Transfers

If we transfer data outside of Canada (e.g., to the US or EU), we ensure appropriate safeguards are in place as required by applicable data protection laws.

10. Children's Privacy

Our platform is not intended for individuals under the age of 16. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage users to review it regularly. Continued use of the site implies acceptance of any updates.

12. Contact Us

• Email: contact@aismartlearnhub.com
• Phone: +1 514-261-9037
• Address: 172 Papineau Avenue, Montreal, Quebec, H2K 4J5, Canada
• Business Number (BN): 829374501RC0001